About the Book:
‘Body Language 2.0: For Online Communication’ by Prof Shalini Verma ‘Lifoholic’ addresses the significant shift in communication practices brought about by the COVID-19 pandemic. It offers practical insights and models for improving online communication, focusing on the nuances of body language in virtual interactions.
The book is well-structured, with comprehensive chapters that blend historical context with contemporary relevance.
Prof Verma’s expertise and engaging writing style make this book a valuable resource for professionals seeking to enhance their online communication skills.
Table of Content:
The book is divided into five chapters:
- The Story of Human Communication from Stone Age to Digital Age: this opening chapter discusses the evolution of human communication from P2P (pointing-to-pantomiming) to F2F (Face-to-Face) to D2D (Device-to-Device) to S2S (Screen-to-Screen). The chapter also explores the historical context and development of communication methods, including gestures, vocalisations, and written forms.
- The Age of Online Communication: This chapter examines the factors influencing screen presence and the effectiveness of online communication. The chapter further discusses the rapid adoption of online communication platforms like Zoom, Google Meet, and Microsoft Teams during the pandemic.
- Speaking with Impact in Online Communication: This chapter introduces the FES+3H Model, which outlines six factors determining effective online communication. It focuses on the importance of facial expressions, eye contact, and body language in online settings.
- Listening with Purpose in Online Communication: It highlights the components that influence one’s online image and communication effectiveness. It also emphasises active listening and engagement in virtual meetings and interactions.
ABC Model for Effective Online Communication: This concluding chapter details the role of ambience, body language, and content quality in synchronous S2S communication. It also provides practical tips for creating a professional and effective online presence.
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