About the Book
We all are aware of the importance of effective communication. However, what most of us are unaware of is the Cross-Cultural Communication and the significant role it plays in today’s world where we all are working or aspiring to work in multinationals company. This book is an eye opener and guide for each and every one. Not only will it instil cultural sensitivity in you but will also make your workplace a much better haven.
Part I (Understanding Cultures) is based on the following topics:
• Chapter 1- Relationships: Individual or Collective?
• Chapter2- Social Framework: High Context or Low Context?
• Chapter 3- Time: Linear, Flexible or Cyclical?
• Chapter 4- Power: Hierarchical or Democratic?
Part II: Communicating Across Cultures
• Chapter 5- Using Language
• Chapter 6- Writing
• Chapter 7- Communicating Nonverbally
• Chapter 8- Negotiating : Process, Persuasion and Law
• Suggested Readings
• Suggested Films
Part I of the Book focuses on understanding diverse cultures that exists around the world. You will learn the meaning of implicit and explicit communication and the logic behind it. Each chapter will end with a summary followed by ‘Test Your Understanding’ section. This will further clarify the concepts explained in the book. Readers are recommended to follow the order given in the book. By the end you will realize how each thing is inter-linked with the other.
Part II of the book will talk about how to implement and use Cross-Cultural Communication in your daily life so that it becomes a part of you. After reading Part II of the book, you will be able to value and respect every culture and you will also understand how others perceive your culture as. Once you have mastered the concept, you will see that live is easier than what it was before.
About the Authors
Sana Reynolds, currently on the faculty of Baruch College, City University of New York, has over 25 years of extensive multinational experience as a consultant in the United States and overseas. Dr. Reynolds has a proven track record developing programs in managerial and cross-cultural communication, coaching executives for promotion, and preparing professionals for international assignments.
Deborah Valentine has about 25 years of experience in teaching and consulting in United States and Overseas. She is presently working in Goizueta Business School in Emory University. Her contribution to the field of Cross –Cultural communication is commendable and has a remarkable contribution in writing this book.
Reading Level: Basic
No. of Pages: 124
Bind Type: Paperback
Publisher and year: Dorling Kindersley (India) PVT. LTD, 2011
Edition: Second Edition